WHAT KINDS OF CONFLICTS ARISE AS OBSTACLES TO MARKETING PROGRAMS OR PROJECTS?
Given the divergences between traditional law firm and marketing-oriented cultures as well as the common behavioral types found among lawyers and accountants, conflict resolution and consensus- building are important functions for marketers to perform. In facilitating programs on these topics and in interviews for this article, I have found marketing directors to be free-flowing in naming the obstacles and less confident about approaches to resolution. Listed below is a summary of the key obstacles and conflict-producers that professional service marketers confront.