What kinds of computer skilss are required to use eCreator?
eCreator was develope dwith ease of use in mind. eCreator was designed to make it simple for agents to follow scripts, access customer data, and obtain new information to enhance the company’s relationship with the cusotmer. And eCreator provides an intuitive user interface which employs drag-on-drop technology and a palette of pre-designed script elements to enable contact center managers to create and change scripts quickly and easily to meet changing business demands.