What kind of system support and training are provided to an organization’s internal HRToolbench system administrator?
Each client organization appoints an internal HRToolbench System Administrator (typically an HR professional) to serve as the system’s internal coordinator. User problems or suggestions are filtered through the internal System Administrator to HRToolbench support staff. An online problem reporting function is also provided. Problems and system bugs are fixed promptly. A day of training (typically at the client organization’s site) is provided to an organization’s internal HRToolbench System Administrator. Telephone support is also provided for up to 4 hours per month at no additional cost. Telephone support exceeding 4 hours per month is also available at reasonable hourly rates.
Related Questions
- I am interested in installing a solar hot water system . Where can I find more information about financial support provided by the Australian Government?
- What kind of system support and training are provided to an organization’s internal HRToolbench system administrator?
- What training and learning curve is there for technical staff that will support the new system?
