What kind of support is provided to Special Education to accommodate customized service requests?
• Customized services are available while funding last • Given the appropriate lead time (a minimum of 2 weeks), required to address compliance issues and the typical response time, the requestor of service can call the Help Desk to schedule an appointment for service • Important Note: Work required to test software/hardware compatibility is done prior to placing the Help Desk ticket via the DTIS Project Management Office and may take up to three weeks