What kind of support is available for my colocation services?
NetSource has 24/7/365 emergency support services for all of our hosting clients. We have dedicated emergency phone numbers and people on call 24/7 to answer any questions or emergencies that could come up. NetSource supports hundreds of mission critical environments and we take our support and emergency services very seriously. NetSource fully understands that support is a huge part of being a successful datacenter, and we regularly score a 9.5/10 on our support polls based on our customer’s feedback. NetSource also have a complete trouble ticket system for non-emergency issues that will help you document items that you need addressed.
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