What kind of support is available for HotDocs?
As a HotDocs user, you have several product support options: Technical support is available 24 hours a day, 7 days a week and provides assistance with installation and general operation of HotDocs software. Premium technical support is also available for an additional fee to assist with questions that are beyond the capacities of courtesy technical support. Tutorials: When you purchase a license for HotDocs, you will receive a printed tutorial, which covers the basics of template automation. Once you complete these lessons, additional tutorials can be downloaded. Help Files: HotDocs includes an electronic help system, which is searchable by keyword or topic title. It contains instructions for completing most tasks in HotDocs. Online Knowledge Base: LexisNexis provides a Knowledge Base to supplement the HotDocs Helps. This Knowledge Base contains articles that teach advanced concepts or steps. It also contains a list of common technical support issues and their respective solutions. Lex
