What kind of support does TenderCard provide?
TenderCard offers support on many levels to our clients: Reseller Sales Support works with resellers to provide all the necessary training, materials, updates and supplies needed to promote our suite of products. Artwork Helpdesk assists merchants that are in the process of submitting custom artwork for their cards. These trained graphic designers field questions about both the technical and subjective quality of the artwork; offering their assistance on both fronts. Merchant Services answers any questions merchants may have about their statements, billing inquiries, bank changes and ownership/location changes. Gift Card Help Desk is a traditional 24/7 tech support hotline for merchants experiencing a technical issue with their pos terminal. Our staff is trained in the functions and features of all of today’s major pos terminals.
