What kind of support does Plataine provide during and after implementation?
A. Plataine is committed to support you throughout the implementation process and beyond. Prior to any implementation, our professional services experts will analyze your production environment and recommend the most suitable system configuration. To ensure a smooth implementation, our consultants will install the system at your site, test it in real production runs, and train your people to work with the system. Following implementation, we offer two support plans that cover remote and on-site support options, as well as regular software updates. For more details about Plataine’s Standard and Gold Support plans, please contact your Plataine representative.
