What kind of service is provided at a ryokan?
On arrival, you will be greeted by your room maid–“Nakai-san” in Japanese–who will welcome you with green tea and Japanese sweets. The same Nakai-san will usually look after you for the whole duration of your stay, giving the service that you receive at a ryokan a more personal touch. The daily duties of the Nakai-san include coming to your room and laying out your futon for you at bedtime.