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What kind of response time can I expect when I ask technical questions through the web-based support system?

April 26, 2017expect Response support system Technical time web-based

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What kind of response time can I expect when I ask technical questions through the web-based support system?

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Autodesk technicians will respond to customer questions within 2 business hours of receipt. Initial response will consist of an answer, a suggested resolution, or a request for more information necessary to provide a response.