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What kind of research has been done to support the argument or topic in the presentation?

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What kind of research has been done to support the argument or topic in the presentation?

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The author has based this presentation from his practical experience of dealing with people in his over 20 years of experience in IT management. The presentation has real life examples from his experience of working in different companies. He started his career as an analyst programmer and in less than five years was heading the IT function for a group of companies. Ever since, he has done major work in introducing computerisation to companies, which has helped him understand the human psychology of change. He was very close to the end-users of IT and was thus able to study the people aspect of IT. He has been extremely successful in developing and implementing computerised systems in the toughest of situations. What makes the argument convincing? What is the source of authority? It is based on the authors twenty years of experience working in computer profession, his close association with people using computers and a strong human orientation to computerisation process. The author is

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