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What kind of questions can be answered during a virtual reference chat session?

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What kind of questions can be answered during a virtual reference chat session?

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• Help searching the library catalog. • Assistance selecting and searching appropriate databases. • Suggestions on an appropriate electronic or print resource to find information for a project or research paper. • Information about the library and its services. • Help accessing library resources when you are off campus. • Internet search strategies. • A specific piece of information (examples: a fact, a date, spelling of a name) or verifying citations. • Patrons may be referred to other resources if chat is not the most appropriate medium for answering their question. If my question is more involved how can I get more in-depth research advice? Call the Reference Desk (570-941-4000) or visit the library to consult in-person with a Reference Librarian. The Reference Desk is located on the 2nd floor of the Weinberg Memorial Library. Call Library Systems (570-941-6135) or the Technology Support Center (570-941-4357) with technical support questions. Schedule a one-on-one appointment with a

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