What kind of questions are answered by the Swin-eCounsellors?
A. Swin-eCounselling is not intended to replace therapeutic face-to-face counselling of an ongoing nature, however the Swin-eCounsellors can help you with any day-to-day concerns that you may be experiencing, or to establish whether you may benefit from seeing a counsellor or another health professional to help you overcome these difficulties. For ongoing or more serious issues, face-to-face counselling or psychotherapy is usually advised. Some common issues addressed by the Swin-eCounselling service include concerns about mental health, relationship difficulties, study problems, multicultural issues, drug and alcohol use, career issues and other psychological or emotional issues that can affect students and young adults. Any questions that relate directly to a course or Swinburne University itself should be directed to the Student Administration rather than the Swin-eCounselling service.
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