What kind of paid technical support is available from VMware?
Our support team is available to answer your questions and provide consulting services. VMware offers three levels of Support and Subscription contracts (SnS) and also “Pay-Per-Request” support. It is recommended that organizations purchase SnS contracts and individuals purchase pay-per-request support. Lastly, customers are eligible for free web-only support for the first 30 days following purchase. For more information, go to the Support section of our Web site.
Related Questions
- Can I get technical support answers via email for other VMware products (e.g. vSphere Hypervisor or VMware Standalone Converter) through the VMware Go Pro product?
- Can I file support requests for VMware Go Pro through the normal VMware technical support telephone numbers or support web forms?
- What kind of paid technical support is available from VMware?
