What kind of information is included in a reservation?
A. The customer information includes name, address, company, email, fax, etc. You can also keep track of how your customers found out about you with a “referral source.” The reservation includes room name and number, and the rates you select for that room. You can choose the number of nights stayed by entering a check in date and check out date, or by choosing the check in date and changing the “nights stayed” button until the number is correct. You may also click and unclick any taxes that may or may not apply to a reservation. If you wish to add additional services or grant discounts, you can also do this on the reservation form. You can come back later and change these amounts, if you decide to add more services or give a discount later.
