What kind of Helpdesk support does Information Technology provide students?
Information Technology assists students with connecting to the network and installing and updating anti-virus software provided by the University. The Helpdesk will provide assistance with connecting to the campus network, but it does not fix student computers. To have a computer repaired the student must contact a third-party for assistance. Residential students should report problems with connecting to the network or with e-mail by going to http://helpdesk.troy.edu and submitting a Help Desk request.
