What kind of help can I get for DirectPointe Backup?
DirectPointe Backup is designed to be extremely easy to use, requiring little or no ongoing involvement on your part. However, there are two times when you might need technical support from DirectPointe Backup: • When you’re installing DirectPointe Backup for the first time. • When you need help recovering your data. You can get help for most problems simply by browsing or searching the support section of this web site. If you can’t find the answer to your question in the support section of our website, submit a support request and one of our tech support specialists will get back to you via email by the end of the next business day.
