What kind of help and support is provided for a Direct Pay cart?
We offer telephone and email support to all of our customers. Please view our Contact Us page for a list of support resources. The best way to get the assistance you need is through our Support Ticket system in your account. You simply submit your issue or inquiry in the system and receive a response from a cart technician within one business day. You can also sign up for one of our shopping cart tutorials to watch and listen as a cart expert walks you through your cart features and functions. You also have the option of hiring a virtual assistant from our database to show you how to use your cart or set it up for you.
