What kind of customer support does SuccessWare offer?
We strive to offer the best support services in the entire software industry (see what our clients have to say). Purchasers of the full version of SuccessWare, which includes Success Tracking, Success Planning, and Success Pricing, receive free upgrades for one year plus full technical support for one year on our toll-free 800 line. Support and subscription plans are available after the first year. Leasers receive full technical support on our toll-free 800 line plus all upgrades as long as they continue to lease. Any other purchase (Success Planning and/or Success Pricing) comes with 90 days of technical support on our toll-free 800 line. After your first 90 days, additional support can be added in yearly increments. See our support policies for full details. We also offer “jump-start,” “how to,” and “what’s new” movies, training classes, comprehensive on-screen user guides, jump-start phone calls, and more. See our support page for all of the available support resources.
