What kind of customer service does UPM provide?
UPM distinguishes itself by its accommodating and flexible customer service process. UPM understands the importance of its clients businesses and the dynamic nature of the drug development process. UPM has developed a customer service culture that involves developing interactive, face-to-face relationships with its clients and delivering services that respond to, and anticipate its customers changing needs. UPMs project development managers are highly experienced and offer their customers well thought-out services ranging from detailed quotes for service proposals to innovative drug development solutions and timely data and record delivery. UPM takes ownership of its clients projects and develops client partnerships aimed at finding optimal product solutions.
