What kind of bus service do Dubliners want?
The Deloitte Report and independent customer research consistently show that customers want a bus service that has: • Regular frequent services on all main routes • Faster, more direct services with fewer route variations • A network that is easier to understand • More cross city services and more direct routes into the city and other key customer demand areas • Customer focused timetables with consistent intervals between departures • Real time passenger information and improved reliability The time is right for Dublin Bus to modernise its network and provide a service that reflects all of these customer requirements while continuing to deliver good value for money for the customer and taxpayer. We plan to roll out the new improved network across Dublin on a phased basis throughout 2010 – 2011. When will my bus service change? Service changes will happen in most parts of Dublin, but all of these changes are designed to provide you and your community with a better, more frequent and mo