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What kind of additional information will I be asked to provide when making a Home Insurance claim?

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What kind of additional information will I be asked to provide when making a Home Insurance claim?

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It is helpful if you keep receipts, guarantees, instruction manuals, valuations or photographs of your most valuable items in a safe place as these may help to support your claim. By valuable items, we mean jewellery, precious metals, paintings, collectors’ items and anything of a high value. If you claim for an item specified in your schedule, you will need to provide proof of the item’s value. We recommend that you keep copies of valuations, receipts, photographs and instruction booklets to help you do this. We may also ask you to provide us with estimates or invoices for claims involving repair or replacement of items. If the claim involves a building repair, we normally request two estimates for comparison purposes. If the incident involves theft or criminal damage, or if any property has been lost outside of the home, you should inform the Police immediately and take a note of the Police incident number.

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