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What items fall under ITIL® Change Management?

April 26, 2017fall items Management

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What items fall under ITIL® Change Management?

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ITIL® Change Management will oversee changes of all infrastructure elements that are managed by the IT partnership. These elements include hardware, software, services, and controlled documentation required to support IT Service Management. A specific example of an item that falls under ITIL® Change Management is a database application that resides on hardware managed by the IT partnership.