What items are Non-Returnable?
The following items are returnable only if defective OR unopened or unused: strings, reeds, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, “world” wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. Mouthpieces may be returned, but will incur a sterilization fee. Due to their return policies, you must contact Apple directly to repair, replace, or return Apple products. They may not be returned to us under any circumstance. Music and Arts only accepts returns made within the first 30 days from shipment.
