What is ZERO-Gs policy on returns and rescheduling?
(back to top) Weather or aircraft cancellations – Passengers for flights which are delayed or cancelled due to aircraft maintenance or weather conditions will be rescheduled to another flight leaving within 24 hours of the scheduled departure time of the delayed or cancelled flight. If ZERO-G cannot reschedule another flight within that 24 hour period, ZERO-G will provide the passenger with a full refund of the entire purchase price paid, or offer to reschedule the flight to another date and provide the passenger with a certificated for $500.00 off the price of a second Weightless Flight.
