What is Zens policy on 999/112 Emergency calls?
If a 999/112 Emergency call arrives on Zen’s Voice network, we will endeavour to carry it. There may, however, be issues with your location information and caller display. For these reasons, we would advise that you use a mobile phone or a phone connected directly to the standard telephone network to make these calls. If you purchase Zen’s recommended hardware and you plug your telephone line into the back, the 999/112 Emergency calls will automatically be router over the PSTN.
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