What is your upgrade policy and how do I upgrade from older versions of XTNDConnect PC?
• We try to limit the number of releases we have in a given year. Typically, if we release several builds of a single version, it is because of added support for a newly released device or because of a substantial bug fix. In general, this means you do not need to upgrade to the latest version unless it meets one of those requirements. If an upgrade is necessary, use the following guidelines: • If you are using a non-supported version (i.e., one that is more than two versions older than the current version), you must buy the discounted upgrade in order to take advantage of any of the new features as well as to receive technical support. • If you are using a supported version (current version or up to two releases back) and you simply need a new version to support a new device you have purchased, you will need to buy the discounted upgrade. • If you are using a supported version (current version or two releases back), and you need an upgrade that fixes a known bug, contact Technical Sup
