What is your policy regarding the client vacationing with their family? Is there a limit to the maximum amount of time allowed away from Open Hearts home?
Families are encouraged to include their loved ones in on vacations. There are no time limits regarding length or number of times clients are allowed to be away from Open Hearts home for vacations or special trips. Each request will be evaluated upon request. • Q: What is your Standard Operating Procedure when one of the clients shows symptoms of a contagious virus or disease? How do you protect the other clients from contracting the virus or disease? A: The first step is for the client to see a medical doctor for a medical evaluation. The physician determines the appropriate treatment plan and assists the staff with the proper course of action. Clients may be isolated in their room if required by the physician. Open Hearts uses “standard precautions” which consists of very frequent hand-washing, and treating all body fluids as though they may contain infectious material. We use antibacterial and disinfecting soaps and cleaning supplies. • Q: Does the parent or legal guardian have to r
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