What is Wolfies Plumbing and Electrical Services Northern Beaches strategy to stay competitive on pricing?
M W: Naturally we want to remain competitive. We aren’t the least expensive nor the most expensive in the industry. Our pricing strategy reflects the service, workmanship and entire experience we provide our clients. We don’t just go to the job, get paid and that’s the end of it. We take the time to listen to our clients’ requirements, go through the work required and provide a fixed price for our residential clients before we commence any work. Our clients always know how much their job is going to cost before we start work. O M: Is Wolfie’s Plumbing and Electrical Services Northern Beaches getting more or less complicated as it grows? M W: I wouldn’t say it is complicated either way, just busier. We still have all the paperwork we had when we only had one employee, it has just grown with each additional employee or as the Government and industry introduces new things that we have to report on. As we grew we started identifying the processes that were becoming time consuming. We sourc