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What is Web Support (WebCase), and how do I use it?

April 26, 2017support web webcase

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What is Web Support (WebCase), and how do I use it?

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Web Support (WebCase) offers the ability to open and track cases using our website. You can register for WebCase and open a case at: http://www.support.xilinx.com/support/clearexpress/websupport.htm There are many benefits to opening cases via the Web: • Add and receive new case data and status real time. • Monitor your case through resolution. • Query open cases. Cases opened through the web often receive faster response and resolution times because of the quality of information submitted.