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What is VoIP latency?

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What is VoIP latency?

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VoIP latency causes delays in packet delivery. Physical distance, the number of router hops, encryption, and voice/data conversion all impact latency. Users begin noticing latency as a service level issue when roundtrip latency is greater than 250 milliseconds (ms). The International Telecommunications Union recommends that latency never exceed 150 ms one way (from speaker to listener).

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