What is voice mail with operator assistance?
Callers are greeted by our digitally mastered voice mail system and press Zero if the call is urgent. Example greeting…Thank you for calling XYZ company. Your call is very important. If you need immediate assistance please press Zero and you’ll be transferred to our 24-hour telephone receptionist. Otherwise leave your name, telephone number and detailed message and we’ll return your call during regular business hours.” The caller presses Zero and is immediately connected to our Telephone Receptionist. “Good Evening XYZ Company”. The Telephone Receptionist takes the caller’s name, telephone number and detailed message and contacts the On-call person for XYZ Company.
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- What is voice mail with operator assistance?