What is VMwares Store Return Policy?
VMware provides a free 30-day evaluation license to prospective customers for all VMware full-featured software products. We encourage you to evaluate these products prior to purchase in order to determine whether the products are suitable for your needs. Because we offer an evaluation license as described above, VMware does not accept returns for non-defective software and related disks and manuals. Exchanges of defective software and related disks and manuals (“Product”), for non-defective versions of the same product, are permitted 30 days from the date of purchase. If you are exchanging defective Product that was electronically downloaded, email VMware customer service to request a Software Destruction Agreement (SDA) and further instructions. You will need to sign and mail or fax the SDA to VMware in order to receive replacement Product. We will process your exchange promptly and will ship the new Product within 3 business days of the receipt of the completed and signed SDA. If yo
