What is Video Remote Interpreting (VRI)?
Answer — Video Remote Interpreting (VRI) uses video-conferencing equipment to provide sign language interpreting services. With VRI, deaf and hearing persons are in the same room and the interpreter is at a call center. The interpreter uses a headset to hear what the hearing person says and then signs to a camera for the deaf person. The deaf person and hearing person can talk to each other as if the interpreter was there in the room with them. This works well in rural locations or where local interpreters may not be available.