What is Video Professor’s Return Policy?
You have up to 30 days from the ship date to return your lesson(s). If you would like to return your lesson(s) (at the then-current exchange rate for Canadians), please contact us at 1-800-519-4110, send back your three CDs, and we will refund your shipping & processing fee upon your request. A Return Authorization Number MUST appear on the outside of any returned lesson. Returning a lesson without this number can result in your credit card being charged if we can’t locate your account to stop billing. Any requests for refunds AFTER 30 days are subject to review and refusal at Video Professor’s sole discretion. Special promotions and incentives may not be combined.
