What is USA Emergency Supplys return policy?
Full refunds or exchanges will be given for damaged and defective items, with no additional cost to the customer. Any errors made my USA Emergency Supply will be corrected and paid for by USA Emergency Supply, with no additional cost to the customer. USA Emergency Supply will provide as much information as possible regarding product descriptions, packaging, nutrition information, warranty information, etc. on all products offered. However, ultimately it is the customer’s responsibility to ensure that they are purchasing the correct item. USA Emergency Supply cannot be held accountable (and therefore will not incur the costs) for these type of customer returns. The customer will pay shipping costs for any return shipments for products not wanted. A 15% restocking fee will be charged for all food returns. No open food items can be returned. Please refer to our “Return Policy” for more complete information.