What is University Hospitals CompCares administrative process for employers and employees once an injury occurs?
The process can be summarized as follows: Employees must: • Notify their supervisor (their employer) that an injury has occurred. • Seek treatment from a BWC-certified medical provider, preferably one who is also a University Hospitals CompCare network provider. Employers must: • Complete a BWC First Report of Injury form and FAX it to University Hospitals CompCare at (216) 844-6260. Or employers can fill out and submit the form online. University Hospitals CompCare will: • File the First Report of Injury electronically with BWC. • Manage the administrative end of the claim through a client-specific customer service representative. • Coordinate medical care through its case managers, all of whom are registered nurses experienced in the medical management of workplace injuries/illnesses. • Facilitate communication among the injured worker, employer, physician and BWC. • Follow cases to full resolution, including a timely, sustained and healthy return-to-work. For more information, refer
