What is TurkishTels Refund Policy for PrePaid Phone Cards (electronic PINs)?
You cannot return any prepaid telephone card PIN to TurkishTel for a refund. It is a non-refundable sale. In case you are not satisfied with the product, you can contact the carrier directly to ask for improvement of service quality. TurkishTel will always provide you the best possible help to resolve any dispute of this nature with the telecommunications carrier. For further help please send us an email at CustomerHelp@TurkishTel.