What is Translation Express’s policy with regards to late deliveries?
It is crucial that translations are delivered on time. Deadlines are decided beforehand and are emphasised in the job offer. In exceptional circumstances, deadlines may be extended, but this must be agreed with Translation Express in advance and confirmed in writing. In the event that translators do not submit the translated job punctually (and such delay was not caused by a ” force majeure”), a payment reduction will be applied, based on the length of the delay.
