What is this error I receive when using the Reset Forgotten Password utility?
A There are a few different error messages that can appear, based on certain situations. The following provides some insight into these error messages: You entered an invalid or ineligible NetID. Please try again. This message appears when you enter an invalid or ineligible NetID. Please verify you are entering your eligible NetID in the correct format. If you continue to get this error, please click here to find the appropriate support contact for your college. Too many failed attempts. You are locked out of this application for 30 minutes. This message appears when you make too many failed attempts entering identity information (i.e., Social Security Number, Date of Birth, Security Question/Answer). Try again once the lock is removed and make sure you are entering the requested information in the specified format. You entered invalid identification information. Please try again. This message appears when you enter an invalid Social Security Number (SSN), Date of Birth (DOB) or incorr
