What is the water meter replacement program?
The water meter is the device that tracks the amount of water that flows into your home or business, measuring your water use for utility billing purposes. As water meters age, they tend to “slow down” and “under-register” flows to water customers. Consequently, customers’ bills are inaccurate and under-stated. Additionally, older meters require City staff to visually read each meter individually. Rockville initiated a water meter replacement program in 2007. New meters are more accurate and are “remote-read,” eliminating the need to visually read each water meter. Replacement of the commercial and industrial water meters in Rockville is nearly complete. The residential meter replacement program will begin during the summer of 2008. By the fall of 2009 all residential meters will be replaced with upgraded, more accurate water meters.