What is the warranty period?
A. For our retail purchase customers, our used equipment comes with a 5-day “no hassles” return program and a 90-day limited warranty. If for any reason you are unhappy with the unit, you can return it without a restocking fee within 5 CALENDAR days of purchase provided of course that the unit is returned in the same condition as when it was shipped. Terms and conditions apply. Product damaged in transit (by shipping company) shall not be considered part of either the 5-day right-of-acceptance or the 90-day limited warranty program. You must address product damaged in-transit issues directly with the shipping company. Notebook batteries are not considered part of the 5-day return program or the 90-day limited warranty. Notebook batteries are sold AS IS. This warranty is voided by the removal or alteration of any identification labels or seals on the equipment or its parts. For more complete details, check out the terms and conditions and warranty selections in the USED SUPERSTORE.
To determine whether you have a claim under Lemon Law you will have to determine whether at least one attempt to diagnose or repair each defect occurred under the manufacturer’s warranty and within the “warranty period.” It is important to understand that, for purposes of arbitration, the “warranty period” may be different from the actual manufacturer’s warranty. The law requires that the manufacturer’s warranty cover at least 1 year or 12,000 miles (whichever occurs first). An extended service contract is not an express manufacturer’s warranty.When determining whether the first attempt to diagnose or repair a defect meets the requirements for eligibility, the “warranty period” covers a diagnosis or repair occurring within 2 years from the original delivery date and 24,000 miles of operation of the vehicle.The following are examples of how to determine whether a diagnosis or repair attempt occurred during the warranty period. • If the manufacturer provides the minimum warranty of one y
The main unit is under 12-mth warranty from O2 but the battery, stylus and case are only warranted for six mths. Register at www.SeeO2.com for warranty. You need to have your IMEI number ready – it can be located inside the machine under settings, device information, or you can check the label in the inside case after you remove the battery.You would need to show your receipt as proof of purchase when you send the product to the repair centre. Check out repair centre address at www.SeeO2.com. Please note that only local warranty is available. Therefore if you purchased your unit in Singapore but wants to have it repaired in Malaysia, it will be considered as out of warranty and you will need to pay for parts and labour.
