What is the warranty on HR20/HR21/HR21 Pro complete units and upgrades?
Complete upgraded HR20s/HR21s/HR21Ps from weaKnees have a 90-day parts/labor warranty from weaKnees on all parts. Complete upgraded HR20s/HR21s/HR21Ps have a 180-day parts/labor warranty on the upgraded hard drive. During the warranty period, weaKnees will repair or replace a faulty unit/hard drive, subject to our warranty terms. If your unit (or a part) fails outside of the warranty period, weaKnees will work with your to get the unit replaced at a fair and reasonable price. If weaKnees upgrades an HR20/HR21/HR21P you ordered elsewhere, we will warrant the hard drive for 180-days. In the event of a drive failure, you would send the entire unit to us and we would perform the work and ship the unit back. We pay for shipping from us back to you.
