What is the Voice Response System?
The Voice Response System (VRS) provides a convenient method for physicians to access newborn screening test results 24 hours a day every day of the year. Physicians will access the system using their Tennessee Physician License number and a PIN (personal identification number). Once gaining access to the system they will enter the mother’s SSN to search for the infant and results. The Voice Response System benefits both the newborn baby and the health care providers. The newborn gains by the faster turn around and availability of test results for the health care providers. Twenty-four hour access to the system will allow physicians to find out quickly if an infant has a possible disease that may be life threatening.
