What is the Veterans Benefits Administration (VBA) Appeals Management Center (AMC)?
The AMC was created to process appealed claims that have been remanded to the VBA by the Board of Veterans Appeals (BVA) or the Court of Appeals for Veterans Claims. The AMC implements the BVAs remand instructions involving evidence development and renders a decision on the claim. The concentration of this appeals-processing expertise in one location is intended to improve the timeliness and accuracy of decisions. The AMC was established following a federal court decision that invalidated certain regulations of the BVA that permitted it to develop evidence on its own for claims it intended to remand to the VBA. Why is the AMC in Washington, D.C.? By law, the VA must process remands expeditiously, so VA officials decided to centralize this function. The Washington office is located blocks from the BVA, making the physical transfer of cases easier. The location also enables the AMC to take advantage of resources within the regional office and BVA and VBA headquarters. What other changes
