What is the value of the business case in the policy decision-making process?
Garrigo: Well, a lot of times in organizations that want to try to implement change, it’s generally an idea that comes from some source that’s initiated somewhere. It gets buy-in, and it is executed. Sometimes they don’t find out until after the fact that it possibly wasn’t a good idea to do in the first place or that the planning to execute it hadn’t been done appropriately. By instituting a formal business case process, the Council looks at a couple of key factors. First, what is the problem we’re trying to solve? Is there a legitimate problem that needs to be solved in state government? Secondarily, what are the options to try to institute that change, and what are the financial and public policy issues that need to be evaluated to make a determination on the options? What we try to do through our business case process is have the agencies come up with a clear problem statement and look at the financial implications of alternatives, and we generally require three options to be consi
