What Is the Value of a Phone Recorder?
The value of a phone recorder can only be decided by the individual recording the phone call. Therefore, the question becomes, “What is the value of the phone call?” Telephone recorders come in all sizes and shapes, from single line to multi line recorders. Not only call centers and financial institutions are recording phone calls, small business and individualsare realizing the importance of call recording. The recording serves a useful purpose for all parties, everyone is protected and it avoids the possibility of disputes at a later time regarding any type of transaction. Here are some items to assess when choosing a phone recorder. • Number of lines to be recorded • How long do you want to store the calls • On demand recording or automatically record all calls • Do you need to notify the other party, i.e. beep tone • Who will wire the phone recorder • What type of recording is required – station side, trunk side, random or sampling, all calls recorded Phone call recording systems f
