What is the value in recording incident and mistakes where a patient isn’t harmed?
Learning by uncovering possible error prior to harm occurring presents an effective opportunity for improvement by the practice. Examples of informal methods of recording “near misses” include glitch books, near miss reports, suggestion boxes, and narrative storytelling at staff meetings and brown bag lunches. It is also suggested that an organization have set a routine time to meet to share and analyze external and internal errors instead of waiting to meet and discuss errors only when something goes wrong (see FAQ for reporting).
Related Questions
- After an initial visit, what role should the physician have in a Medicare patients ongoing care while the PA see the patient "incident to?
- May a physician assistant (PA) see a new Medicare patient and bill the service "incident to?
- Isn’t massage and bodywork just a luxury that doesn’t carry any medical value?
