What is the upgrade policy on the unit? Are the firmware and software upgrades free?
When purchasing the unit, you are entitled to one year of free upgrades – PC and mobile versions. We reserve the right to charge an upgrade fee (although not currently implemented!) after one year, which will entitle you to another year’s upgrades. Please note that your software will not stop working after a year, and you are under NO obligation to purchase upgrades – it’s your choice whether you want to or not… Also, if you have not upgraded for a while, then these are NOT back-payable, i.e. no need to catch up on the payments for the years you’ve missed in order to get the latest update (as many diagnostic software manufacturers insist). Suggested cost for upgrades would be US$49 for GS911blu and US$35 for GS911usb at the current $299 and $249 pricing respectively. Example: You purchase (and register/activate) GS-911 on 23 September 2008, and you can download updates at any time for the following year, ending in 24 September 2009. If there is an update that you want 03 July of 2011
