What is the TransEdge Service Level Agreement?
TransEdge understands that network performance is extremely important to business customers, that speed is paramount, and that interrupted access to the Internet and e-mail means lost revenue. That’s why we are committed to honoring Service Level Agreements guaranteeing that our users’ connections perform optimally. In the event that our service falls below standard, we assume financial penalties. Unfortunately, some local telephone companies do not offer Service Level Agreements on their ADSL services. Furthermore, they tend to overload their networks with too many subscribers, causing network congestion and slower performance speeds.
